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Julie Zozaya is three-time Dispatcher of the Year
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| Multi-tasking is basically a job requirement, said Julie Zozaya, who has been dispatching for nearly 10 years. (CAROL BROEDER/ARN0 |
By Carol Broeder/Arizona range news
A Willcox native gives back to her community as a front-line employee for the Willcox Department of Public Safety.
"I was born here and never left," said 2009 Dispatcher of the Year Julie Zoyaza, who was born in Willcox in July of 1975.
Zozaya attended Willcox schools, earning her GED in 1994.
She has worked for the city police department for nine-and-a-half years.
"My job consists of having to handle radio traffic, taking calls then dispatching the proper unit to the area," said Zozaya, adding that she also has "to answer and dispatch for Benson EMS when they are not in quarters."
She explains that her paperwork duties include "entering warnings, citations, and warrants. Anything that has to do with being missing/stolen or lost we have to enter into ACIC/NCIC."
Asked why she chose this particular job, Zozaya said," I remember watching Rescue 911 with my Dad when I was little, and thought the job sounded pretty neat. So when I saw there was an opening I jumped at the chance."
"I completely adore everyone I work with," Zozaya told the Range News.
And it was that peer group who elected her Dispatcher of the Year for a third time.
"I'm not a title hungry person," she told the Range News. "I don't want to talk about how many times."
"This job is never dull," said Zozaya, adding, "It's a difficult job - shift work is hard."
Asked about the most difficult part of that job, she replied, "Having to answer a 911 call from a person that was just involved in a bad accident and was injured."
"Having to answer a call from a person that was just in a DV (domestic violence) and needs help," Zozaya told the Range News.
"Hearing there is a fight in progress, knowing there is weapons involved," she said.
Zozaya says that people might not realize how much training there is to do the job - several weeks a year.
"I walked into this job knowing nothing," she explained, "Fortunately, I caught on fast."
Another fact the community may not know is that the City of Willcox has only four full-time dispatchers.
"You always have to multi-task," said Zozaya, adding, "That's what they tell you."
She has been married to Rene, who works at Fort Grant, since 1997; and has two daughters - one at Willcox Middle School and the other at Willcox High School.
Between "kids, family, and work," she doesn't have much time for volunteer work right now, but she hopes to "get involved more with the Meth Task Force" one day.
"I was born here and never left," said 2009 Dispatcher of the Year Julie Zoyaza, who was born in Willcox in July of 1975.
Zozaya attended Willcox schools, earning her GED in 1994.
She has worked for the city police department for nine-and-a-half years.
"My job consists of having to handle radio traffic, taking calls then dispatching the proper unit to the area," said Zozaya, adding that she also has "to answer and dispatch for Benson EMS when they are not in quarters."
She explains that her paperwork duties include "entering warnings, citations, and warrants. Anything that has to do with being missing/stolen or lost we have to enter into ACIC/NCIC."
Asked why she chose this particular job, Zozaya said," I remember watching Rescue 911 with my Dad when I was little, and thought the job sounded pretty neat. So when I saw there was an opening I jumped at the chance."
"I completely adore everyone I work with," Zozaya told the Range News.
And it was that peer group who elected her Dispatcher of the Year for a third time.
"I'm not a title hungry person," she told the Range News. "I don't want to talk about how many times."
"This job is never dull," said Zozaya, adding, "It's a difficult job - shift work is hard."
Asked about the most difficult part of that job, she replied, "Having to answer a 911 call from a person that was just involved in a bad accident and was injured."
"Having to answer a call from a person that was just in a DV (domestic violence) and needs help," Zozaya told the Range News.
"Hearing there is a fight in progress, knowing there is weapons involved," she said.
Zozaya says that people might not realize how much training there is to do the job - several weeks a year.
"I walked into this job knowing nothing," she explained, "Fortunately, I caught on fast."
Another fact the community may not know is that the City of Willcox has only four full-time dispatchers.
"You always have to multi-task," said Zozaya, adding, "That's what they tell you."
She has been married to Rene, who works at Fort Grant, since 1997; and has two daughters - one at Willcox Middle School and the other at Willcox High School.
Between "kids, family, and work," she doesn't have much time for volunteer work right now, but she hopes to "get involved more with the Meth Task Force" one day.
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J.Felix wrote on Sep 2, 2010 9:17 AM: